If you need a plumber in Miamisburg, Greater Dayton, or Greater Cincinnati, you’re in the right place. We serve all the surrounding areas with fast and affordable plumbing solutions that last.
Whether you have a clogged-up toilet or a water heater not working — at some point, everyone has to break down and hire a professional plumber. Because plumbing systems are complicated, and no two plumbing systems are identical, hiring a professional plumbing expert like Miamisburg Plumbing & Drain is essential. In the following blog, our Miamisburg plumbers explain what to look for in a plumbing expert.
What do good plumbers have in common?
Although plumbing contractors vary according to the experience level and trained specialist. A good tradesperson (whether it be a journeyman plumber or master plumber) will have the following things in common:
State license and Insurance
This almost goes without saying. And yet we still have to remind customers. Even if your local bathroom handyman or bathroom repair person is up for the job, if he doesn’t have a plumbing license and complete insurance coverage, you are taking a risk. Hiring only licensed and insured experts is essential to protect you, your home, and the plumber. Anyone that’s even halfway serious about their work and wants to stay in business will remain current with these two essential things. Always look for license and insurance without exceptions. If you aren’t sure, don’t be afraid to ask. Don’t be afraid to ask for insurance certificates, either. Call the insurance agency if you have questions or suspect something is amiss with the plumber. You can even check with the state if you want.
Reviews & References
If you have any questions about a plumbing company’s dependability and the quality of their work, you can always ask for and check customer references and reviews to find out what others say about the work they’ve done. Knowing how most plumbing companies only give out the names of customers who appreciated their work, you can take it a step further and check the customer’s reviews on Google. As a member of the Five Star Family, we at Miamisburg Plumbing & Drain have reviews from many local plumbing companies in our network as well as great customer reviews of our own. Our reputation as a member of the Five Star Plumbing Group speaks for itself.
Warranty Coverage
A good plumber will take pride in their work and stand behind it with a customer satisfaction guarantee. We at Miamisburg Plumbing & Drain always guarantee 100% customer satisfaction across the board on every job we perform. Additionally, we are very well familiar with our manufacturer warranty coverage on every new plumbing installation we perform. The workmanship warranty can often vary by project, but when you do business with us, we have your back!
Community Involvement
Although this isn’t something a lot of customers think of, we mention it because it’s something we believe strongly in and take part in. Local businesses need the support of their local communities to make it in the long run. We strive to give back and do things to help make our communities better places to work and live. We are members of trade associations, community groups, and local chambers of commerce. We are also heavily involved in various community events and believe in giving back to the amazing communities we serve. Because we have been blessed, we believe in paying it forward and helping our community’s most vulnerable populations. We believe community involvement is something our employees also appreciate, not to mention our customers.
People Skills
Although it doesn’t relate to our expertise in plumbing, people skills are still essential in today’s world. Pay attention to how the customer service representative treated you when they answered your call. Did they seem professional? Were they able to answer your questions to your satisfaction, and did they treat you with respect? Was the plumber who came to your home friendly and professional? We encourage you to pay attention to these things as well.
Finding the right plumber for you and your home or business
After you’ve gone through our above list and looked around at the competition, we hope you call us at Miamisburg Plumbing & Drain. Because plumbing work requires expert skills that can affect the value of your home and the functioning of your plumbing system, we hope you choose us for all your plumbing-related needs. We guarantee customer satisfaction 100% across the board. Give us a call today at (937) 705-0297, or schedule an appointment online now by clicking here!